PROCESSING TIMES
ORDER PROCESSING TIME

Orders are usually processed within 1 business day, usually no later than 2 business days (NOTE: business days are Monday through Friday) from the time we receive your order.  Air service (FedEx next day, 2nd day and 3 day shipments) take priority and we try to ship those the day we receive providing order is received before 12:00 p.m. PST or before Fed Ex picks up for the day.  During some busy holiday rushes, we do require the full 48 hours for processing and we thank you for your patience.  From the time your package leaves our destination Fed Ex ground takes approximately 5-7 business days for delivery to most areas - please be patient during this time.

FedEx air service: 2nd day air takes 2 business days for delivery - not including weekends and/or holidays; 3 day select takes 3 business days for delivery - not including weekends and/or holidays.  Next day air packages are processed immediately and delivered the next business day - Monday through Friday.  If you need a Saturday delivery, there is an additional $12.50 fee.  When determining your delivery time, FedEx NEVER counts the day a package leaves (they pick up here at 3:00 p.m. PST usually) and FedEx never counts weekends and/or holidays for delivery time.  If you picked a shipping option that will not get to you in time, WholesaleGoods.net and FedEx cannot be held responsible for product not delivered on time based on the following information provided to you here. 

SHIPPING

• If you have not done business with WholesaleGoods.net before, a routine check is done to ensure that we are delivering to your billing address of your credit card. For orders placed that are not going to your billing address, or if you are not the cardholder for that credit card, the transaction can be delayed as we must verify the information. You may need to contact the issuer of the credit card to authorize the transaction [they should be able to put a notation on your account showing the alternate delivery address, or the cardholder may need to specifically authorize the transaction in advance].
• Sometimes it is more convenient to have items delivered to a work address.  If you prefer delivery to a work address, it is very important that we have the business name shown on your order, and the business phone number must be on the order as well. UPS, FedEx or Priority mail  may not be able to deliver unless the address reflects the business location's name in the address.
• PLEASE NOTE To help protect you, we report all attempts of improper credit card use immediately to the issuing credit card company, the Internet provider used when the order was placed and if applicable your local law enforcement authorities.
• Shipments are made from any of our warehouses that have the particular items you need in stock. In rare circumstances, an order can be shipped from multiple locations.
• Customer may selection priority mail and we ship FedEx or vice versa - we ship US Priority Mail with Delivery Confirmation or FedEx ground, at our discretion depending on the product and destination location.  
• Shipping and handling charges for the 48 states is based on package weight. The shipping charge is automatically calculated by the secure shopping cart system.  Shipping through the shopping cart is based on weight only.  If additional shipping charges are needed, we will contact you.  This usually happens when a product is oversize and dimensions are considered, insurance and signature is needed, etc.